Cookie policy

Cookie policy This Policy relates to cookie files and applies to the websites operated by Volkswagen Group Polska Sp. z o.o. (“websites”).

The website does not automatically collect any information except the information contained in cookie files. Cookies are computer files, specifically text files, which are stored on the website user's terminal device, and their purpose is to allow the user to access the website.Cookies usually contain the name of the internet page they come from, information on how long they have been stored on the device and a unique number.

Cookies are put on the website user’s device and are accessed by the website operator: Volkswagen Group Polska Sp. z o.o. having its registered office in Poznań at ul. Krańcowa 44. Cookies are used to:

  • customise the content of website pages depending on user preferences, and to optimise the use of the website; in particular, cookies enable the identification of the website user's terminal device, which allows the displayed page to be tailored to the individual user's preferences;
  • generate statistics to help understand how the website is used, so as to improve its structure and content; maintain the user session (once the user has logged in), so the user does not need to re-enter login and password on each sub-page.

The website uses two basic types of cookies: session cookies and persistent cookies. Session cookies are temporary files stored on the user's terminal device until the user logs out, leaves the website or exits the browser. Persistent cookies are stored on the user's terminal device for a period specified as a cookie parameter or until the user removes the cookie.

The website uses the following cookie types:

  • “Essential” cookies, required to enable the services provided by the website, e.g. authentication cookies, used to provide services that require authentication on the website;
  • Cookies used to ensure security, e.g. cookies used to detect fraudulent authentication on the website;
  • “Performance” cookies for collecting information about the use of the website;
  • “Functional” cookies for “saving” user preferences and user interface customisation, e.g. language and regional settings, font size, appearance etc.;
  • “Advertising” cookies for selecting advertising content tailored to user interests.

In many cases, the software used to browse the web (the browser) by default allows cookies to be stored on the user's terminal device. The website users may change the cookie settings at any time. In particular, the settings may be changed to prevent automatic acceptance of cookies or ensure that the user is notified each time cookies are to be added to the website user’s device. Detailed information about the various modes of cookie handling is available in the browser settings window.

Volkswagen Group Polska Sp. z o.o. advises that if the use of cookies is restricted, it may affect some functionalities available on web pages of the website. Cookies may be stored on the terminal device of the user of the website of Volkswagen Group Polska Sp. z o.o. and may also be used by advertisers and partners of Volkswagen Group Polska Sp. z o.o.

For more information on cookies, please go to or consult the “Help” section in the browser menu.